FAQs

Common Questions

we are. We are an official tour operator with a license issued by the Province of Rome. This means that we can arrange tours, book train tickets, make hotel bookings, etc. We only work with professional licensed guides. All of our vehicles and drivers have all of the licenses and permits that are required by Italian law.
Once the tour is confirmed, you'll be given a detailed itinerary complete with a map that specifies the meeting point. He or she will be holding an Italy's Best sign
Your itinerary will contain an emergency number for you to call if you're unable to locate your driver or guide.
Some of the sites are indeed wheelchair accessible. If one of your guests is in a wheelchair, we encourage you to let us know at the time of the booking so we can customize your itinerary appropriately and make necessary arrangements.
Absolutely! We are happy to specifically tailor itineraries that meet your needs. The sample itineraries on our website are meant to provide suggestions by showcasing possible options. Let us know your particular interests and we will work our hardest to add a personal touch to your trip.
We're able to present our guests with special options that are not readily available to visitors in Rome. Whether it's skipping the line, using a separate entrance or granting entry to sites that are not usually open to the public, we offer an array of options for the discerning traveler.
We customize our itineraries according to your needs so the pricing varies, but in general, it includes your guide, taxes and headsets when necessary. The price of entrance tickets to certain sites is usually in addition.
Gratuity isn't included and is optional, based on your overall satisfaction with the tour.

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