FAQs

What is the best time of year to visit Italy?

pa0l02016-02-15T11:13:08+01:00Italy is great all times of the year and the timing of your trip depends on what you had in mind for your visit. In general, it tends to be slower after the New Year through February, but the weather is a little colder during so it's not the ideal for a shore excursion. The season picks up in March and remains consistently busy throughout the year, peaking during the summer. Late June, July and August tend to be the hottest and most crowded months, while May, early June and September the most ideal. April and October are certainly great as well, but not ideal if you're looking to fit in a visit to the beach or the islands.

Will my driver also be my tour guide?

pa0l02016-02-15T11:11:19+01:00While you are in the car, you driver can explain basic things about history and art, share some anecdotes and answer questions. Our drivers are very knowledgeable and informative, and they can suggest the best sites, restaurants and shops to visit, but once outside the car he is not allowed to act as an official tour guide. The Official Tour Guide is a professional with a license who can take people inside museums, churches and other sites and provide you with specific detailed information. This license mandatory by Italian law for anyone leading a tour.

Should I purchase travel insurance?

pa0l02016-02-15T11:10:28+01:00We do encourage you to buy travel insurance in the event you must cancel and forfeit funds. A great company for this is Square Mouth (www.squaremouth.com) or you can check with your credit card company to see what their travel insurance options might be.

What is the cancellation policy?

pa0l02016-02-15T11:07:00+01:00This varies depending on services booked. Some experiences have to be arranged and pre-paid in advance while others are more flexible. Your personalized itinerary will specify which services are refundable.

What forms of payment do you receive?

pa0l02016-02-15T11:06:31+01:00We accept all major credit cards but please note that there is a credit card transaction fee ranging from 3% to 5% depending on the bank. Additionally, the money can be sent via bank wire transfer and we also accept cash. In the case of the latter, we offer a 10% discount on the total.

What is the policy for adding guests?

pa0l02016-02-15T11:06:04+01:00If you have additional guests, please email info@italysbestrome.com and we'll immediately look into availability for you.

How far in advance should I book my tour?

pa0l02016-02-15T11:04:28+01:00We begin booking tours up to six months in advance.

Am I able to change the itinerary if there’s another site I would prefer to include?

pa0l02016-02-15T11:03:58+01:00If you decide you would like to adjust the itinerary, we will do our best to accommodate the request, but please be aware that this is subject to the availability of the site as well as the confirmed attractions, should the addition impact your visit to the other sites.